Promotions and Competitions Terms and Conditions

Boxing Day Sale: This promotion is valid online at eaglecreek.com.au from 23/12/2025 (9:30am AEST) on select products, until 18/01/2026 (11:59pm AEST) or while promotional stock lasts. Prices as marked; no discount codes required. Offer may be redeemed in conjunction with Eagle Creek Loyalty Points in accordance with the Loyalty Program redemption terms and conditions. This offer cannot be applied retroactively to previous purchases or to orders placed before the specified promotion date. Promotion is valid only while stock is available; no rainchecks or backorders will be issued. Excludes gift cards. This promotion is non-transferable and not redeemable for cash or credit. Eagle Creek reserves the right to amend, extend, or cancel this promotion at any time without prior notice. In the event of any pricing or promotional error, Eagle Creek reserves the right to correct the error and cancel or amend any affected orders. In the rare event that an item is oversold or unavailable due to a stock discrepancy, Eagle Creek will contact affected customers to offer a suitable solution, which may include an alternative product, store credit, or a full refund. Some items are final sale and cannot be returned if you change your mind, if the sizing is incorrect, or if you feel that the product does not meet your expectations. However, if a product fails to meet a Consumer Guarantee under Australian Consumer Law, this exclusion will not apply. More information is available on our returns and exchanges page.

Gift With Purchase over $100 Spend: This gift with purchase promotion is valid online only at eaglecreek.com.au from 08/12/2025 (11am AEST) until 26/12/2025 (9:30am AEST) or while promotional stock lasts. Customers who spend $100 or more in a single transaction (after discounts and excluding shipping) will receive one free Eagle Creek Pack It Roll Top Shoe Sac valued at $17.99. The free gift will be available via a pop-up on the website once you reach the spend threshold, where you can select the colour of the gift, while stocks last. The gift is not transferable, not redeemable for cash or credit, and is non-returnable and non-exchangeable. If an item from a qualifying order is returned and the remaining order value falls below the $150 spend threshold, the customer is no longer eligible for the free gift. In this circumstance, the free gift must also be returned. If the free gift is not returned, Eagle Creek reserves the right to deduct the recommended retail value of the gift from the refund amount. Eagle Creek reserves the right to amend, suspend, or cancel this promotion at any time without prior notice. In the event of any pricing or promotional error, Eagle Creek reserves the right to correct the error and cancel or amend any affected orders.

Cyber Week Sale: This promotion is valid online at eaglecreek.com.au from 01/12/2025 (09:00am AEST) on select products, until 08/12/2025 (9:00am AEST) or while promotional stock lasts. Prices as marked; no discount codes required. Offer may be redeemed in conjunction with EagleCreek Loyalty Points in accordance with the Loyalty Program redemption terms and conditions. This offer cannot be applied retroactively to previous purchases or to orders placed before the specified promotion date. Promotion is valid only while stock is available; no rainchecks or backorders will be issued. Excludes gift cards. This promotion is non-transferable and not redeemable for cash or credit. Eagle Creek reserves the right to amend, extend, or cancel this promotion at any time without prior notice. In the event of any pricing or promotional error, Eagle Creek reserves the right to correct the error and cancel or amend any affected orders. In the rare event that an item is oversold or unavailable due to a stock discrepancy, Eagle Creek will contact affected customers to offer a suitable solution, which may include an alternative product, store credit, or a full refund. Some items are final sale and cannot be returned to us if you change your mind, if the sizing is incorrect, or if you feel that the product does not meet your expectations. However, if this product fails to meet a Consumer Guarantee under Australian Consumer Law, then this exclusion will not apply to a Product that fails to meet one or more Consumer Guarantees. More information is available on our returns and exchanges page.

Black Friday Sale: This promotion is valid online at eaglecreek.com.au from 20/11/2025 (09:00am AEST) on select products, until 30/11/2025 (11:59pm AEST) or while promotional stock lasts. Prices as marked; no discount codes required. Offer may be redeemed in conjunction with EagleCreek Loyalty Points in accordance with the Loyalty Program redemption terms and conditions. This offer cannot be applied retroactively to previous purchases or to orders placed before the specified promotion date. Promotion is valid only while stock is available; no rainchecks or backorders will be issued. Excludes gift cards. This promotion is non-transferable and not redeemable for cash or credit. Eagle Creek reserves the right to amend, extend, or cancel this promotion at any time without prior notice. In the event of any pricing or promotional error, Eagle Creek reserves the right to correct the error and cancel or amend any affected orders. In the rare event that an item is oversold or unavailable due to a stock discrepancy, Eagle Creek will contact affected customers to offer a suitable solution, which may include an alternative product, store credit, or a full refund. Some items are final sale and cannot be returned to us if you change your mind, if the sizing is incorrect, or if you feel that the product does not meet your expectations. However, if this product fails to meet a Consumer Guarantee under Australian Consumer Law, then this exclusion will not apply to a Product that fails to meet one or more Consumer Guarantees. More information is available on our returns and exchanges page.